DayOne — Support & Privacy

Support — DayOne

Need help with DayOne? You’re in the right place. DayOne helps you track game releases, manage your watchlist and backlog, receive release/delay alerts, and (with Pro) sync via Google Drive.

Contact

If you can’t find an answer below, email us at colin.golberg@gmail.com.

Frequently Asked Questions

How do I unlock DayOne Pro?

Try to add a 16th game to your watchlist or backlog, or go to Settings → Cloud backup. The Pro screen will appear. DayOne Pro is a one-time purchase (no subscription) that removes list limits and enables cloud backup.

I bought Pro but features still look locked

Open Settings → “Restore purchases”. Make sure you’re signed in with the same App Store / Google Play account used for the purchase and you have an internet connection.

What are the free plan limits?

You can track up to 15 games in your watchlist and 15 in your backlog. Release and delay alerts are included for those games.

How does cloud backup work?

Cloud backup (Pro) saves your lists to a dedicated folder in your Google Drive. DayOne has no access to your other files.

How do refunds and billing work?

All purchases are processed by Apple or Google. For iOS, see Apple Support; for Android, see Google Play Support. We’re happy to help with technical questions.

Privacy

Read the full policy here: Privacy Policy — DayOne

Last updated: 2025-09-17